Spirit Bear Realty
Spirit Bear Realty

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This privacy policy explains how Spirit Bear Realty (“we” or “us”) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at http://www.spiritbearrealty.com. This Privacy Policy includes and incorporates by reference the California Privacy Addendum (below). By using our Website (as defined below), you accept and consent to the practices described in the Privacy Policy.

This Privacy Policy applies to information we collect when you interact with us in person or online via our website. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (such as advertising) that may link to or be accessible from or on our Website. By interacting with us online, you are accepting the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not interact with us online or use our Website. This policy may change from time to time. Your continued interaction with us online after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What Information About Customers Do We Gather?

The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

SMS messaging specifics: in addition to the above, when you opt-in to our SMS messaging service, we collect your mobile phone number and any other information you provide us during the opt-in process. This information is used to send text messages regarding our products, services, and promotions.

By using our SMS service, you agree to receive text messages from us, which may be sent by an automated system. You can opt-out of receiving text messages at any time by replying STOP to our message.

Information We Collect Automatically: We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements and other content such as searches completed, properties viewed, properties saved, searches saved, emails opened, and login history. Like many websites, we and our service providers may use cookies, web beacons, and other technologies to collect such information, which may include but is not limited to the type of browser/device/hardware you use, access times, pages viewed, your IP address, and any referring links through which you access our Website.

Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.

2. How Are Cookies Used?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdSense, Google AdWords, and Bing Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.

Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s Help feature. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about disabling Flash cookies, see http://www.adobe.com/products/flashplayer/security. Because cookies allow you to take advantage of some of our Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use our products and services that require you to sign in to an online account.

3. How Do We Respond to Do Not Track Signals ?

Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

4. How Does our Website Use the Information It Receives?

We may use information about you for various purposes, including, but not limited to, the following:

  • Presenting our Website and its contents to you;
  • Providing you with information, products, or services that you request from us
  • Processing your requests and sending you related information and confirmations;
  • Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
  • Communicating with you via social media platforms;
  • Personalizing your online experience and providing advertisements, content, or features that match your profile and interests
  • Monitoring and analyzing trends, usage, and activities;
  • Administering sweepstakes, contests, promotions, and surveys;
  • Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.
  • Sending you SMS messages

We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by contacting our company. You can opt-out of receiving text messages at any time by replying STOP to our message.

5. How Do We Share the Information We Receive?

We share customer information as described below.

Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.

Affiliated Businesses: We work closely with affiliates that follow practices at least as protective as those described in this Privacy Policy.

Third-Party Service Providers: We are committed to protecting your privacy and maintaining the trust you place in us. We do not share, sell, rent, or trade any consumer data, including any personal information or opt-in information, with third parties for marketing purposes or any other reason unrelated to the services we provide. Your information is only used for the specific purposes for which it was collected and in compliance with applicable privacy laws.

Business Transfers: As we continue to develop our business, we might sell or otherwise transfer certain of our assets including to international partners. In such transactions, customer information generally is one of the transferred business assets, and you agree that your information may be transferred in these circumstances; however, information about you remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise).

Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law, to enforce or apply our Terms of Use and other agreements, to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.

6. How Secure Is Information About Me?

We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.

Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

7. What Should I Know About Third-Party Advertisers and Links to Other Websites?

Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. What About Social Media Platforms and Plugins?

We may interact with you on multiple social media platforms (e.g., Instagram, Twitter, Snapchat, Facebook). If you contact us or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use. We may display targeted advertisements to you through social media platforms. See the policies of each social media platform for additional information about these types of ads.

9. What Options Do I Have Related to Information About Me?

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control over your information:

Online Account Information

You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page.

If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.

Promotional Communications

If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us via email or phone.

Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.

Cookies

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible to you or not function properly.

Are Children Allowed to Use our Website?

If you are under 18, you may use our Website only with the involvement of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information.

We do not sell products or services for purchase by children.

California Privacy Rights

If you are a California resident, please see our California Privacy Addendum (below), which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.

Canada Anti-Spam Law (CASL) Notice

If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.

10. What About Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website.

11. Contact Us

If you have any questions regarding this privacy policy or our use of your information, please contact us at

Spirit Bear Realty
Address:
215 S Wadsworth Blvd, Suite 230
Lakewood, CO80226
Phone: 303-590-9999
Website: Contact Form

What our clients are saying  

I wish I could give Trisha & Elliot 10 stars. I promise you there is no better real estate team on the planet, and especially in Colorado. They’re truly experts in this market - so knowledgeable, available for you 24/7, fight for everything you want, invest in YOU, give you the tough love and splashes of humor we all need throughout the home buying process, and feel like friends at the end of it all. This is the team everyone tells you that you need, especially when attempting to navigate the wild Colorado market. It’s ruthless! Without a doubt I can say that my husband and I landed in our dream mountain home specifically because of Trisha & Elliot (Spirit Bear Realty). They are your people. Consider yourself lucky and on your way home once you begin working with them. Forever grateful!

 

~ Marianne Ahern

The first time my wife and I worked with Trisha was in finding and buying a home in Conifer. The second time was selling that previous home in Conifer to buy a new home in Larkspur. I really appreciated working with her the second time b/c closing on the house in Larkspur was contingent to selling the Conifer house. This special situation was stressful, but Trisha and her team was extremely helpful throughout the entire process. Because of this, we were able to sell the Conifer house and close on the Larkspur house all within a month. She's definitely knowledgeable with real estate

 

~ Edrey & Bobbi Jo

I recommend Trisha Karstetter 100% to be your home buying agent! My fiance & I visited Jefferson County from Florida for exactly 1 week with 1 goal in mind - to make an offer on a house! Via email we explained what we were looking for; she put together a binder of the homes organized by day & area of where the homes were located. We saw 72 homes before choosing THE one. She was so adventurous, kind & reassuring; she made buying a new home FUN. Thank you Trisha!

 

~ Greg & Karen of Evergreen

I would recommend Trisha Karstetter. I find Trisha to be hard working, tenacious and that she genuinely cares about her clients. This is not just a job for her it is her passion, she is excited to go to work every day and works for her clients with great enthusiasm. I would work with Trisha again for buying or selling a home.

 

~ Lynda in Golden

Trisha provided excellent service. We went out with numerous real estate agents but Trisha was our favorite. She was always honest and had our family in her best interest. A family type atmosphere in the office. I HIGHLY RECOMMEND!!!!!!!

 

~ Kevin, Mindy & Marley

We had a fantastic experience with Trisha! She really went above and beyond with every aspect of our home buying experience. She is warm, responsive, well connected, and very organized. She developed a great relationship with the selling agent and facilitated a flawless transaction. She also has extensive knowledge of Indian Hills and the surrounding area. Even after we closed on our new home she continued to connect us with a variety of local services! We would highly recommend her and we look forward to being her neighbors!

 

~ Shannon & Michael

Trisha was a true professional, yet with a great personal touch. She was always available day or night to answer our many questions. I would highly recommend her.

 

~ Lisa & Jeff

Trisha helped me purchase and sell several properties - including investment properties and horse properties. Trisha is professional, courteous, and a wonderful negotiator! I highly recommend her!

 

~ Scott

Trisha made the home buying and selling process so easy and was quick to answer all of our questions. Trisha also sold our house fast and at a record high price point for our model in our immediate area. I highly recommend Trisha Karstetter for your next real estate transaction!!

 

~ Taylor & Matt

First used Trisha to buy a home in Indian Hills. She was able to help us sort out the good, the bad and the ugly....which is not an easy feat in the mountains! One day, she must have showed us six different properties. Quite a few were ones we had found and she immediately contacted agents so we could see them. We did find the perfect cabin! I then contacted Trisha months later to help with selling my condo. She was extremely responsive and was able to attain a contractor to do some re-modeling/updating. First offer actually came in before it was on the market. Unfortunately, it wasn't the right offer, but with Trisha's skills, the condo sold within six weeks of actually being on the market. Trisha has a knack of making you feel like you are her only client. Which helps someone like me that was pretty naïve about the real estate market. Thanks Trisha!!! You ROCK!

 

~ Christy

Trisha was always available day/night 7 days a week to help us with any questions or concerns we had. She sold our condominium in 1 day. We also used her to purchase our new home - which went very smoothly. Excellent realtor. Highly recommend using her. Thank you Trisha for everything

 

~ Jane & Paul

Trisha Karstetter was not only extremely knowledgeable, she was very east to talk to, patient, and was very helpful with every aspect of buying our home. She helped us figure out what kind of loan would be best for situation, and let us know how increase the homes value once we purchased it. I highly recommended her, I even did to my own parents which will be purchasing a home through her in the near future.

 

~ Annie & Jared

Trisha helped me through the process of getting the house ready to sell and all of her recommendations seemed to result in several offers as soon as the house was listed. Being able to sign all the listing contracts and just email them back without going into the office was very helpful. Absolutely the best Realtor I've ever dealt with!!

 

~ Steve

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